Privacy policy.

Clay Verse Media LLC
Commerce, GA
Effective Date: Oct. 16, 2025

1. Introduction

Clay Verse Media LLC ("Clay Verse Media," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clayversemedia.com, engage our services, or interact with us through email, social media, or other channels.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services or website.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Contact us through our website, email, phone, or text

  • Sign up for coaching, consulting, or other services

  • Register for workshops, masterminds, or group programs

  • Subscribe to our email list or newsletter

  • Schedule photography or videography services

  • Make a payment for services

  • Interact with us on social media platforms

This information may include:

  • Name and contact information (email address, phone number, mailing address)

  • Business information (company name, industry, website, role)

  • Payment information (credit card details, billing address)

  • Project details and business goals

  • Communications and correspondence with us

  • Photos, videos, or other content you provide for projects

  • Feedback, testimonials, and survey responses

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on pages

  • Referring website or source

  • Date and time of visits

  • Clickstream data and navigation patterns

This information is collected through cookies, web beacons, and similar tracking technologies.

Information from Third-Party Sources

We may receive information about you from third-party sources, including:

  • Social media platforms (Facebook, LinkedIn, Instagram) when you interact with our content

  • Business directories and professional networks

  • Referral partners and collaborators

  • Payment processors (Stripe, Keap Payment)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide coaching, consulting, video production, photography, and other contracted services

  • Schedule and coordinate sessions, shoots, and workshops

  • Communicate about projects, deliverables, and timelines

  • Create and deliver custom marketing materials, BrandScripts, and strategic plans

  • Process payments and manage billing

Business Operations

  • Respond to inquiries and customer service requests

  • Send administrative information, updates, and confirmations

  • Manage client relationships and maintain records

  • Improve our services and develop new offerings

  • Conduct internal research and analytics

Marketing and Communications

  • Send newsletters, promotional materials, and service updates

  • Share relevant content, tips, and resources

  • Announce new programs, workshops, and offerings

  • Conduct surveys and gather feedback

  • Display your work in our portfolio (with permission)

Legal and Security

  • Comply with legal obligations and enforce our Terms of Service

  • Protect against fraud, unauthorized access, and security threats

  • Resolve disputes and enforce agreements

  • Maintain business records as required by law

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (Stripe, Keap Payment)

  • CRM and marketing automation platforms (Keap, GoHighLevel)

  • Email marketing and SMS communication services

  • Cloud storage and productivity tools (Google Drive, Google Calendar, Notion)

  • Website hosting and analytics providers

  • Collaborating professionals (web developers, designers, copywriters) when necessary for client projects

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners

With your consent, we may share information with business partners or collaborators for joint projects, referrals, or co-marketing initiatives.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal processes or obligations

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of our clients or others

  • Prevent fraud or security threats

Business Transfers

If Clay Verse Media is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security

  • Analytics Cookies: Help us understand how visitors use our website

  • Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness

  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect website functionality and your user experience.

6. Third-Party Links and Services

Our website and communications may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We use the following third-party platforms:

  • Facebook, LinkedIn, Instagram (social media)

  • Google services (email, calendar, drive, analytics)

  • Stripe and Keap Payment (payment processing)

  • Keap and GoHighLevel (CRM, email marketing, and marketing automation)

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure data storage and encryption

  • Limited access to personal information on a need-to-know basis

  • Regular security assessments and updates

  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

  • Client records: Retained for the duration of our relationship and for 7 years after project completion for business and tax purposes

  • Marketing communications: Retained until you unsubscribe or request deletion

  • Payment information: Retained as required by financial regulations and tax law

  • Website analytics: Retained for up to 26 months

When information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions (such as records required for tax or legal purposes).

Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Note that you may still receive transactional or service-related communications.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Objection and Restriction

You may object to certain uses of your information or request that we restrict processing in certain circumstances.

To exercise any of these rights, please contact us using the information in Section 13.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose

  • Right to request deletion of your personal information

  • Right to opt-out of the sale of personal information (note: we do not sell personal information)

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the information provided in Section 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Effective Date"

  • Sending an email notification to active clients

  • Providing notice through our services or website

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Clay Verse Media LLC
Commerce, GA
Website: clayversemedia.com
Email: jaddington@clayversemedia.com
Phone: (470) 941-5593

We will respond to your inquiry within a reasonable timeframe.

14. Consent

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Last Updated: Oct. 16, 2025